Customer Support Business Hours: 9am-5pm ET Monday-Friday, excluding holidays.

Linens 'n Things

If your gift card was issued in 2025 or later, please refer to the original email you received. Click the link provided to view your gift card, which will direct you to <a href="http://www.linensnthings.com">linensnthings.com</a> and display your balance.Kindly note, gift cards issued prior to 2025, are longer valid and cannot be honored due to the change in LnT ownership. The current Linens &apos;n Things organization does not have access to the records, liabilities, or financial obligations of the former company &#x2014; including any remaining balance information. We apologize for any inconvenience this may cause. Should you need further assistance, please complete our <a href="https://linensnthings.gorgias.help/en-US/contact" target="_blank" rel="noopener noreferrer">Contact Form</a> with the subject &quot;Payments&quot; to speak with the customer support team. Thank you for choosing Linens &apos;n Things!

If your gift card was issued in 2025 or later, please refer to the original email you received. Click the link provided to view your gift card, which will direct you to linensnthings.com and display your balance. Kindly note, gift cards issued prior

How do I check my gift card balance?

Payments

Where do you ship?

Do you ship to P.O. Boxes?

Do you offer international shipping?

How long will it take to receive my order?

Can I cancel or modify my order once placed?

What if my package is marked "Delivered" but I haven't received it?

What if my package is damaged in transit or is missing an item?

Do you operate physical retail stores?

What is Checkout+ by Onward?

What is covered under Onward shipping protection?

How do I file a claim with Onward?

How and when will my claim be resolved?

Why is Onward offering a refund instead of replacing my item(s)?

Checkout+ by Onward

Orders & Shipping

What is your return or exchange policy?

What forms of refunds are issued?

Will my shipping fee be refunded if the product is returned?

Returns

Where can I find product details like item care, assembly, and use?

What if my item is damaged or defective?

Product

Are my loyalty points from before the change in Linens 'n Things ownership still valid?

Accounts & Loyalty

What are the Terms & Conditions for discounts and promotions?

Can I apply a discount code after my order has been placed?

How many discount codes can be used on a single order?

Do you offer discounts for Military and First Responders?

Do you offer price adjustments on previously ordered merchandise?

Do you offer price matches if I find an item for less at another retailer?

Is my discount code from before the change in Linens n' Things ownership still valid?

Discounts & Promotions

What forms of payment do you accept?

Can I use my gift card across Omni Retail Enterprise brands?

Is my gift card or merchandise credit from before the change in Linens 'n Things ownership still valid?

How can I request a donation from Linens 'n Things?

How can I collaborate with Linens 'n Things as a content creator?

I'm a brand looking for co-marketing opportunities. How can I collaborate with Linens 'n Things?

I love Linens 'n Things! Where can I see career opportunities?

Collaborate with Linens n' Things

I'm a supplier. How can I sell my product through Linens 'n Things?

Supplier Information

How do I manage my previously issued Linens 'n Things credit card?

How do I obtain employment verification for a past employee of Linens 'n Things?

Change in Company Ownership

How do I check my gift card balance?Updated 4 hours ago