We want you to love your order from Linens 'n Things. If you’re not completely satisfied, most new, unused items can be returned within 90 days of delivery for store credit.Please note, we do not offer exchanges at this time. If you would like a diff

We want you to love your order from Linens &apos;n Things. If you&#x2019;re not completely satisfied, most new, unused items can be returned within 90 days of delivery for store credit. Please note, we do not offer exchanges at this time. If you would like a different size, color, or item, we recommend initiating a return for the original item(s) and placing a new order. If you need assistance in selecting a different item, our customer support team is available to help via Live Chat!&#xA0;To be eligible for return, items must meet the following criteria:<ul data-spread="false"><li>Unworn, unwashed, and unused</li><li>In original packaging with tags attached</li><li>Include all accessories, manuals, and paperwork</li></ul>The following items are considered final sale and are not eligible for return or store credit:<ul data-spread="false"><li>Used, refurbished, or &#x201C;as is&#x201D; items</li><li>Items discounted 50% or more&#xA0;</li><li>Customized or made-to-order items</li><li>Consumable goods, such as food, beverages, or supplements</li><li>Intimate apparel, such as bras and underwear</li><li>Swimwear missing manufacturer&apos;s sanitary lining</li><li dir="ltr" style="text-decoration:none;">Baby items, including diapers and swim diapers</li><li dir="ltr" style="text-decoration:none;">Personal care products</li><li>Gift Cards</li><li>Any items marked &quot;Final Sale&quot; on the product page, at checkout, or in sale T&amp;Cs </li></ul>Other terms and conditions may apply. All approved refunds will be issued as store credit in the form of a digital gift card once the return is received and processed. Digital gift cards are redeemable on <a href="http://www.linensnthings.com">www.linensnthings.com</a> only. Kindly note, a $9.99 restocking fee may be deducted from your refund.If you have additional questions, please reach out to our customer support team via our <a href="https://linensnthings.gorgias.help/en-US/contact" target="_blank" rel="noopener noreferrer">Contact Form</a>, using &quot;Returns&quot; as the subject.

What is your return or exchange policy?

All eligible refunds are issued as store credit in the form of a digital gift card, which will be delivered to the email address associated with your order once your return is processed. Digital gift cards issued 2025 or later do not expire and can b

All eligible refunds are issued as store credit in the form of a digital gift card, which will be delivered to the email address associated with your order once your return is processed.Digital gift cards issued 2025 or later do not expire and can be used as payment on <a href="http://www.linensnthings.com">www.linensnthings.com</a>. Please be sure to check spam and promotional folders if you do not receive your gift card after confirmation of return acceptance. If you need further assistance, please reach our customer support team via our <a href="https://linensnthings.gorgias.help/en-US/contact" target="_blank" rel="noopener noreferrer">Contact Form</a> - we are here to help!

What forms of refunds are issued?

Shipping fees are non-refundable, unless the return is due to an error on behalf of Linens 'n Things. If you believe there was an error with your shipment, please contact our customer support team via our Contact Form.Please be sure to include the fo

Shipping fees are non-refundable, unless the return is due to an error on behalf of Linens &apos;n Things. If you believe there was an error with your shipment, please contact our customer support team via our <a href="https://linensnthings.gorgias.help/en-US/contact" target="_blank" rel="noopener noreferrer">Contact Form</a>. Please be sure to include the following information, where applicable:<ul><li>Order number(s)</li><li>Product(s) in question, including name and SKU (found in your confirmation email)</li><li>Photos of the damaged product(s) and/or packaging</li><li>Shipping address</li></ul>Once your submission is received, our team will work with you on a potential resolution. Thank you for your patience and support!

Will my shipping fee be refunded if the product is returned?

Customer Support Business Hours: 9am-5pm ET Monday-Friday, excluding holidays.

Linens 'n Things

Returns

Where do you ship?

Do you ship to P.O. Boxes?

Do you offer international shipping?

How long will it take to receive my order?

Can I cancel or modify my order once placed?

What if my package is marked "Delivered" but I haven't received it?

What if my package is damaged in transit or is missing an item?

Do you operate physical retail stores?

What is Checkout+ by Onward?

What is covered under Onward shipping protection?

How do I file a claim with Onward?

How and when will my claim be resolved?

Why is Onward offering a refund instead of replacing my item(s)?

Checkout+ by Onward

Orders & Shipping

Where can I find product details like item care, assembly, and use?

What if my item is damaged or defective?

Product

Are my loyalty points from before the change in Linens 'n Things ownership still valid?

Accounts & Loyalty

What are the Terms & Conditions for discounts and promotions?

Can I apply a discount code after my order has been placed?

How many discount codes can be used on a single order?

Do you offer discounts for Military and First Responders?

Do you offer price adjustments on previously ordered merchandise?

Do you offer price matches if I find an item for less at another retailer?

Is my discount code from before the change in Linens n' Things ownership still valid?

Discounts & Promotions

What forms of payment do you accept?

How do I check my gift card balance?

Can I use my gift card across Omni Retail Enterprise brands?

Is my gift card or merchandise credit from before the change in Linens 'n Things ownership still valid?

Payments

How can I request a donation from Linens 'n Things?

How can I collaborate with Linens 'n Things as a content creator?

I'm a brand looking for co-marketing opportunities. How can I collaborate with Linens 'n Things?

I love Linens 'n Things! Where can I see career opportunities?

Collaborate with Linens n' Things

I'm a supplier. How can I sell my product through Linens 'n Things?

Supplier Information

How do I manage my previously issued Linens 'n Things credit card?

How do I obtain employment verification for a past employee of Linens 'n Things?

Change in Company Ownership